Last updated: July 13, 2026
Apex Property Management (“Apex,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this site or submitting information to us, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, including:
- Contact form submissions: your name, email address, phone number, and any message you send us.
- Rental applications: your name, email address, phone number, current address, proof of income (such as pay stubs), and any supporting documents you upload during the application process.
- Payment information: application fees are processed securely through Stripe, our third-party payment processor. We do not store your full credit card number on our servers.
- Background and credit checks: if you submit a rental application, we may work with third-party screening services to verify rental history, employment, and creditworthiness, in accordance with applicable law.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our Contact Us form.
- Process and evaluate rental applications, including verifying income, rental history, and conducting background or credit checks where applicable.
- Process application fee payments through Stripe.
- Communicate with current and prospective tenants about our properties and services.
- Maintain records as required for our business and legal obligations.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as Stripe (payment processing), tenant screening/background check companies, and our property management software provider.
- Legal and safety purposes, when required by law, court order, or to protect the rights, property, or safety of Apex, our tenants, or others.
Data Retention
We retain application and contact information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative and technical safeguards to protect the information you provide, including secure (HTTPS) connections and a third-party payment processor for handling card payments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to ask what information we have on file for you, to request a correction, or to request deletion of information we are not legally required to retain. To make a request, contact us using the information below.
Cookies
Our website may use basic cookies required for site functionality (such as form submission and security features used by our forms and payment provider). We do not currently use advertising or cross-site tracking cookies.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Apex Property Management
Phone: 317-445-6305
Email: kitima@apexindy.com
This policy is a general template and is not a substitute for legal advice. Depending on where your tenants and applicants are located, additional disclosures (for example, under state-specific privacy laws) may apply. We recommend having this reviewed by an attorney familiar with applicable landlord-tenant and privacy law.